FAQs

General

How quickly can I get an appointment?

At Djinda Health, we strive to make scheduling appointments as effortless as possible for all our clients. Our goal is to provide you with the convenience of securing an appointment on the same or next business day.

What locations are available for an appointment?

Djinda Health’s head office is located in Riverton, WA 6148, with easy access from Perth's southern industrial corridor. We can arrange bookings anywhere in Australia to ensure your workforce is cleared quickly and consistently.

How do I make an appointment?

You can make an appointment by contacting us on (08) 8520 8282 or via email at bookings@djindahealth.com.au
We will reply with a confirmation email outlining the location, directions and instructions for the candidate.

How do we set up an account?

To set up an account, contact the Practice Manager at: admin@djindahealth.com.au

How quickly can we expect to receive the results?

At Djinda Health, we prioritise delivering quick results to our clients. All medical test results will be emailed to you on the same day as your appointment, unless we require further information from your regular medical practitioner. In such cases, we will promptly forward the results upon receiving the necessary details.
For instant Drug and Alcohol testing, you can expect to receive the results on the same day as your appointment. However, if we need to conduct Laboratory Drug and Alcohol testing, it may take up to 24 hours for us to provide you with the results. Rest assured, we will always communicate any delays transparently.
Our goal is to simplify the process of receiving your medical results at Djinda Health, ensuring you get the information you need as quickly as possible.

Can I add extra services to our pre-employment medical?

Yes. At Djinda Health, we understand that every candidate is unique, and their assessment needs may vary based on the roles they are being considered for. That's why we offer customisable assessments tailored to cater to these changing needs. Our customisable assessments provide the flexibility you need to ensure that candidates are thoroughly evaluated, promoting a comprehensive understanding of their suitability for different positions.

Some of the extra features that Djinda Health offers include:
1. Functional Assessments: These assessments provide a deeper understanding of a candidate's physical capabilities, helping you evaluate their fitness for physically demanding roles.
2. Audiometry Testing: By including audiometry testing, you can assess a candidate's hearing capabilities, particularly crucial for roles that require good auditory function.
3. Drug and Alcohol Screening: This extra feature helps to ensure a safe and drug-free work environment by evaluating candidates for substance abuse issues.
4. Pathology Bloods: Djinda Health offers this service through Western Diagnostic centres which includes various blood tests such as full blood count, full lipid profile, HbA1c, and fasting lead/mercury/arsenic, among others. The results typically take 2-3 days. We send the referral prior to your appointment, guide you to your nearest centre, and manage everything else afterwards.

Contact Djinda Health today to discuss your assessment needs and let our team of experts create a customised assessment package that suits your requirements.

Why Choose Djinda Health?

At Djinda Health, we recognise the importance of a seamless service in order to reduce any delays that may occur during your recruitment process. Our primary objective is to ensure that you have prompt access to appointments and we strive to deliver your results within a quick turnaround time. With our efficient system, you can expect all medical results to be returned within just a few hours of your candidate's appointment. This allows you to expedite the onboarding of your employees, enabling them to reach their worksites sooner.